Student Employment
The Office of Information Technology employs more than 80 students each academic year. There are positions for just about any skill level. For general information about student employment at Susquehanna, please take a look at the
Student Employment Handbook.
How to Apply: Please browse the listings and select the job(s) for which you feel you are qualified. Then fill out the application and available hours form (where applicable) listed with that position. There are two types of forms available for you to use. Both require that you have the Adobe Acrobat Reader plug-in, which can be downloaded for free from the Adobe Web site. Select the "Print" forms if you want to print the forms and fill them in by hand. Select the "Fill-in" forms if you want to fill them in online and then print them. 
Completed forms must be returned to the supervisor or the Office of Information Technology support center, located in the lower level of Degenstein Campus Center in room 123. For positions requiring an available hours form, please attach it to your application. If hired, hours cannot be assigned without the available hours form.
Degenstein Lab Monitor
These individuals must be able to check printers for paper and retrieve paper from the IT Help Desk when necessary; must be able to diagnose and fix small technical problems with printers and computers (for example: fixing simple paper jams); can make sure all hardware is correctly plugged in to the CPU; will have a general knowledge of programs installed on lab machines. The individual must report all problems to IT or to the appropriate computer lab manager.
Job Level*: 2
Positions Available: 10-15
Supervisor: Chris Miller
Forms: 
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Help Desk Assistant**
These individuals must have good telephone skills and should be able to assist the caller while on the phone; be able to ask questions to attempt to resolve the problem over the phone; be able to gather detailed information in order to generate service requests.
Job Level*: 2
Positions Available: 8-10
Supervisor: Lee Kramer
Forms:
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Advanced Technology Staff
This position will assist in maintaining and troubleshooting smart classrooms and in set up, tear down, and documenting equipment loans on campus. Knowledge of computers and multimedia presentation technology is helpful; ability to lift up to 35 pounds.
Job Level*: 2
Positions Available: 8-10
Supervisor: Marie Wagner
Forms:
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Computer Lab Manager
These individuals must have strong technical computer backgrounds including, knowledge of software in the labs, troubleshooting problems, ghosting, and software installation; have strong organizational and managerial skills in order to run labs efficiently (strong people skills are a great plus); must be available to work most nights when labs are open and some weekends.
Job Level*: 3
Positions Available: 8-10
Prerequisite: Degenstein Lab Monitor
Supervisor: Lee Kramer
Forms:
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Classroom Technician II
This position will be filled by Advanced Technology Staff students who are promoted by the supervisor based on their knowledge of technology and their ability to resolve problems with the equipment. This position will perform tasks related to maintaining and troubleshooting smart classrooms and setting up, tearing down, and documenting equipment loans on campus; ability to lift up to 35 pounds.
Job Level*: 3
Prerequisite: Advanced Technology Staff
Supervisor: Marie Wagner
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Student Technician**
These individuals will interact with the campus community; need to have initiative to do tasks without close supervision; have computer knowledge in both software and hardware; need to be able to lift at least 25 pounds.
Job Level*: 3
Positions Available: 10-12
Supervisor: Lee Kramer
Forms:
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Web Developer**
These individuals work with the Webmaster and the campus community to promote, design, and code specific web projects that will benefit the university as a whole. Other tasks may include assisting the Webmaster in educating the campus community about web design and programming.
Job Level*: 3
Positions Available: 4-5
Supervisor: Eric Knepp
Forms:
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Other**
Other positions exist within Information Technology that are typically specialized or a promotion from the positions listed above. Please see your existing Information Technology supervisor to discuss these opportunities.
Job Level*: 1-4
Positions Available: Varies
Prerequisite: Varies
Supervisor: Varies
Forms:
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* See Student Employment Handbook, page 16. You can obtain a copy from the Financial Aid Office.
** Full-time or part-time summer and semester break positions may be available. Contact the supervisor for more information.
