Susquehanna University does not mail paper statements to the student's home address. Students are responsible for obtaining and viewing their bills electronically. Failure to do so could result in past due balances, interest charges and financial holds on student accounts.
Student accounts that have not been paid in full are placed on "financial hold." A financial hold prohibits students from registering, preregistering or dropping semester courses. Transcript requests also are denied if a financial hold is active on the student's account.
Electronic statements are made available to the student the first week of each month. Students and their designated additional registered users will receive an email from ECSI indicating that there is a bill available.
Electronic Statement Instructions
In order to access your electronic statement through ECSI, you will need your Susquehanna University student identification number. This number can be obtained by logging into WebSU and accessing "My Profile."
You will receive an email from ECSI which contains a link to your electronic statement. The email will be sent the first week of each month provided that there was billing or payment activity on your student account. Follow the link from your email (http://www.ecsi.net/gateway/susqu-ebep.html) to view your electronic statement. You will be asked for your account number, which is your student identification number.
After entering your identification number, click on the "Email My Password" link (first time only) and a temporary password will be emailed to you. Return to the electronic statement website and log in using the temporary password.
Setting Up Additional Authorized Users
In addition to viewing your statement online, students are also able to authorize up to four additional email addressess to receive electronic statement notifications. This feature allows your parents, billing party or anyone of your choice to view your student account statements.
Simply log into the electronic statement site and select "eBill Settings." This will open a new page where you are able to enter additional email addresses for notifications of your electronic statements. As electronic statements become available, all registered email addresses will receive notification.
The fall semester statement will be available on July 9, 2013, and payment is due by July 31, 2013.
The spring semester electronic statement will be available on Dec. 9, 2013, and payment is due by Jan. 2, 2014.
Offices will be closed for holiday break Dec. 24, 2013, through Jan. 1, 2014. Our office will reopen on Thursday, Jan. 2, 2014.
Students receiving financial aid are not exempt from payment of enrollment deposits, student activity fees or health insurance by the dates prescribed.
Make a payment by electronic check or credit card.