Parent Communication Survey

Earlier this year, Susquehanna University updated the Parents pages on our Web site. If you haven’t had an opportunity to visit, we invite you to take a look: http://www.susqu.edu/parents/. This was the first step in a more comprehensive redesign that will be informed by your feedback. Please take 5-10 minutes to complete the survey below so that we may continue to design a Web site that best meets your needs. Thank you for your time.

1. I am the parent of a (check all that apply)

I am the parent of a (check all that apply) First-year student

Sophomore

Junior

Senior

Susquehanna alumnus/alumna

2. Please rate the usefulness of the following features:

	Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Academic information	Please rate the usefulness of the following features: Academic information Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Safety and wellness	Safety and wellness Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Campus directory	Campus directory Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Calendar and events	Calendar and events Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Publications	Publications Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
News	News Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Visiting SU	Visiting SU Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful
Contact information	Contact information Not at all Useful	Minimally Useful	Useful	Moderately Useful	Very Useful

3. How do you prefer to receive campus news and information? Please rank order the following, with 1 being the most favorable and 4 being the least favorable. Do not assign the same number more than once.

	1	2	3	4
E-mail text only	How do you prefer to receive campus news and information? Please rank order the following, with 1 being the most favorable and 4 being the least favorable. Do not assign the same number more than once. E-mail text only 1	2	3	4
E-mail text plus links to the Susquehanna Web site	E-mail text plus links to the Susquehanna Web site 1	2	3	4
U.S. Mail	U.S. Mail 1	2	3	4
Cell phone / text messaging	Cell phone / text messaging 1	2	3	4

4. How often would you like to receive general or campus news and information from the university?

How often would you like to receive general or campus news and information from the university? Weekly

Monthly

Quarterly

Once per semester

Other (please specify):

5. Please indicate how important it is for you to receive information about the following areas.

	Not at all important	Very important
Campus safety issues	Please indicate how important it is for you to receive information about the following areas. Campus safety issues Not at all important	Very important
Awards/honors for academic or co-curricular programs	Awards/honors for academic or co-curricular programs Not at all important	Very important
Campus special events or performances	Campus special events or performances Not at all important	Very important
Student or young alumni success stories	Student or young alumni success stories Not at all important	Very important
Athletics results	Athletics results Not at all important	Very important
Plans for the university’s future	Plans for the university’s future Not at all important	Very important
Faculty members	Faculty members Not at all important	Very important
Financial aid news and issues	Financial aid news and issues Not at all important	Very important
Tuition/billing issues	Tuition/billing issues Not at all important	Very important
Food service on campus	Food service on campus Not at all important	Very important
Other	Other Not at all important	Very important

(specify):

6. Which of the following features would you like to see on this site?

	Not at all important	Very important
Parents newsletter	Which of the following features would you like to see on this site? Parents newsletter Not at all important	Very important
University history	University history Not at all important	Very important
Alcohol and substance abuse policies	Alcohol and substance abuse policies Not at all important	Very important
Public safety report	Public safety report Not at all important	Very important
A guide to the student conduct policy for parents	A guide to the student conduct policy for parents Not at all important	Very important
Family Educational Rights and Privacy Act (FERPA) information	Family Educational Rights and Privacy Act (FERPA) information Not at all important	Very important
University events calendar	University events calendar Not at all important	Very important
Other	Other Not at all important	Very important

(specify):

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