For faculty and staff, Susquehanna offers two employee assistance programs (EAP) to all faculty and staff.
Both are free, confidential and offer 24/7 access, even on holidays.
EAP can help you or anyone in your household:
- Be more present and productive at work
- Receive support when you don’t feel like yourself
- Get help with responsibilities that are distracting or stressful
- Grow personal and career skills
- Be a caring, loving friend or family member
- Receive care after a traumatic event or diagnosis
- Make healthy lifestyle choices
- Improve and inspire daily life
Employees, dependents (including children to age 26) and all household members can contact master’s-level counselors 24/7 through the mobile EAP app or by phone, online, live chat, email and text. Get help with referrals for important needs like education, adoption, travel, daily living and care for your pet, child or elderly loved one. Explore a wealth of information online, including videos, guides, articles, webinars, resources, self-assessments and calculators.
The program includes up to three face-to-face assessment and counseling sessions per issue. EAP services can help with:
- Depression, grief, loss and emotional well-being
- Family, marital and other relationship issues
- Life improvement and goal-setting
- Addictions such as alcohol and drug abuse
- Stress or anxiety with work or family
- Financial and legal concerns
- Identity theft and fraud resolution
- Online will preparation
Visit the website for more information or call 24/7 at 888-293-6948 for counseling and consultations.
Counseling and tools to help you or anyone in your household overcome life challenges and live a happy, balanced life. Whether you are not feeling yourself, can use relationship advice, need assistance for someone in your family, are stressed about recent changes, need to find a local expert, need legal help or just worried about making ends meet, New Directions offers plenty of resources. The website offers assessments, webinars and counseling for various topics such as:
- Addiction: smoking cessation, drug or drinking dependency, gambling
- Eating disorders
- Emotional health issues: anger management, disabilities, loneliness
- Stress: financial, physical or emotional
- Violence, abuse or trauma
For telephone counseling and consultations, call 800-624-5544, or visit the website and enter login code: Susquehanna.