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Richard E. Orwig, Ph.D.

Department: Management

Associate Professor of Management

Department Head of Management

  • Education
  • PHD, Univ of Arizona
  • MBA, Univ of Arizona
  • BA, Univ of Illinois Urbana
  • BS, Univ of Illinois Urbana
Richard Orwig

Fifty years ago, the Viet Nam War was polarizing United States politics. I was entering college in the late 1960s in search of meaning and truth to guide me in understanding the forces that divided people so strongly. You might feel these same forces causing people to align strongly with conservative or liberal positions today.

I started college as a math major-what can be more truthful than 2+2=4?

Unlike today, there was a military draft lottery system in place. My birthday was drawn on the 66th selection, meaning that there was a 95 percent chance that I would be drafted in the Army. Thus, I interrupted my college education to serve four years in the Navy rather than be drafted.

Upon my return to college, my search for meaning and truth continued. I ended up graduating with two bachelors' degrees in mathematics and philosophy, but with many questions still unanswered. Working as a software engineer for a few years and returning to school to get an MBA and then a Ph.D. in management information systems, I have realized that when I create a database for a business to use, I am practicing a form of applied truth-I am documenting the facts as observed by people and providing them with "truthful" ways of interpreting those facts.

My liberal arts education provided me the opportunities to expand my thinking and appreciate the application of those ideas to practice. That's the truth as far as I know.

I am still wondering about our conservatives and liberals in U.S. politics.

Richard Orwig

Sigmund Weis School of Business
Susquehanna University
Associate Professor
514 University Ave
Selinsgrove, PA 17870

Management Information Systems
University of Arizona
May, 1995

Entrepreneurship University of Arizona
May, 1990

University of Illinois
May, 1975

University of Illinois
May, 1975


Business activity modeling for information systems requirements.

Automatic concept categorization techniques using machine learning (artificial intelligence) techniques on textual data.


"A Method For Building A Referent Business Activity Model For Evaluating Information Systems: Results From A Case Study" Richard Orwig, Douglas Dean; Vol. 20 No. 53; December, 2007; pp. 872-891 Communications of the AIS. This paper is a case study report of the effectiveness of activity modeling for the purpose of information systems requirements definition.

"Soft System Approach to the Design of Online Case Method Instruction" Minh Huynh, Richard Orwig; Vol. 4 No. 107, 30 Oct 2006, Information Systems Educators Journal. This article presents a practical application of SSM to the problem of teaching a distributed case-based course.

"Facilitation Methods for Collaborative Modeling Tools" D. Dean, R. Orwig, and D. Vogel, Vol. 9 No. 2, March 2000, Group Decision and Negotiation. This paper analyzes several IDEF0 activity models and differentiates the quality of the models based upon the facilitation methods that were used to produce the models.

"Information Visualization for Collaborative Computing" H. Chen, R. Orwig, O. Titkova, and Jay F. Nunamaker, Jr., IEEE Computer, Vol. 31 No. 8, August 1998. Describes results from an experiment that showed the efficiency of using colors and size differences in automatically-generated self-organized maps of large textual electronic meeting data collections.

"A Graphical, Self-Organizing Approach to Classifying Electronic Meeting Output" R. Orwig, H.Chen, and J.F. Nunamaker Jr., Journal of the American Society for
Information Science, Vol. 48 No. 2, Feb 1997. The application of the Kohonen neural network to electronic meeting brainstorming output with experimental results.

"A Multi-Agent View of Strategic Planning Using Group Support Systems and Artificial Intelligence" R. Orwig, H. Chen, D. Vogel, J.F. Nunamaker Jr. Group Decision and Negotiation, Vol. 5, 1996. A description of a neural network agent supporting the facilitation of computer-supported large-group strategic planning meetings.

"Internet Categorization and Search: A Machine Learning Approach" H.Chen, C. Schuffels, and R. Orwig, Journal of Visual Communication and Image Representation, Special Issue of Digital Libraries, Volume 7, No. 1, Pages 88-102, 1996. The Application of Kohonen neural network to World Wide Web home pages.

"Automatic Concept Classification of Text from Electronic Meetings" H. Chen, P. Hsu, R. Orwig, L. Hoopes, and J.F. Nunamaker Jr. Communications of the ACM Vol. 37, No. 10 October 1994 Description and validation of a prototype system for automatically classifying brainstorming ideas and comments using term co-occurrence and a Hopfield Neural Network approach.

"Technological Support for Group Process Modeling" D. Dean, J. Lee, R. Orwig and D. Vogel, Journal of Management Information Systems Vol. 11, No. 3 Winter 1994-95. A study of the comparison of non-computer - versus computer supported business process modeling.


R. Orwig, W. Flather, J. Baker "Marrying Business Activity Modeling with Activity-Based Costing for Measuring Systems' Cost Savings", Proceedings of the 18th
Americas Conference on Information Systems [AMCIS] Seattle, Washington August 9-11, 2012.

M. Pendergast, R. Orwig "Quantitative Measures for Evaluating Knowledge Network Node Clusters: Preliminary Results", Proceedings of the 29th Annual Hawaii International Conference on Systems Sciences. [HICSS-39] IEEE Computer Society Press, Los Alamitos, CA., 2006.

M. Huynh, R. Orwig "A Soft System Approach to the Design of an Online Case Method Instruction," Information Systems Educators' Conference, November, 2005.

R. Orwig "A Method of Measuring Fitness of Learning Tasks to Blackboard Technology" Information Systems Educators' Conference, November, 2004.

M. Pendergast, R. Orwig "Evaluation of Kohonen Self-Organizing Map for the Purpose of Document Categorization: Some Preliminary Results" Academy of Business Disciplines, November, 2002.

R. Orwig, M. Pendergast "Holistic Information Retrieval Through Textual Data Mining" Americas Conference on Information Systems, August, 2000.

D. Spangler, D. Baker, N. Miro, R. Orwig, C. Vance "Virtual Management Education: An Exploration into Unknown Spaces" Academy of Management Symposium, August, 1998.

R. Orwig, D. Dean, L. Mikulich "A Method for Evaluating Information Systems from WorkFlow Models: Results from a Case Study" Proceedings of the 31st Annual Hawaii International Conference on Systems Sciences [HICSS-31] January, 1998.

G. de Vreede, D. L. Dean, J. Lee, D. Vogel, & R. Orwig, (1997, August). "Collaborative design of organizational systems" AIS Conference Proceedings, Indianapolis, Indiana.

D.L. Dean, R.E. Orwig, D.R. Vogel, "Facilitation Methods for use with EMS Tools to Enable Rapid Development of High Quality Business Process Models." Proceedings of the 29th Annual Hawaii International Conference on Systems Sciences. [HICSS-29] IEEE Computer Society Press, Los Alamitos, CA., 1996: pp. 472-481.

A. Dennis, G. Kelly, G. Hayes, R. Daniels, R. Orwig, D. Dean. (1994), "Business Process Re-engineering with IDEF and Electronic Meeting Systems" Proceedings of the May, 1994 IDEF Users Group Conference. pp. 99-110.

D. Dean, R. Orwig, J. Lee, D. Vogel "Modeling with EMS Technology: Model Quality and Group Support" Proceedings of the 27th Annual Hawaii International Conference on Systems Sciences [HICSS-27] January, 1994.

D. Dean, R. Orwig, D. Vogel, J. Lee, and C. Arthur "Reengineering with Enterprise Analyzer" Proceedings of the 26th Annual Hawaii International Conference on Systems Sciences [HICSS-26] January, 1993.


"A Practical Philosophy of Information" Data Management, Information Management, and Knowledge Management seem to be three different nuances within the discipline of Information Systems. Understanding the management of data, information, and knowledge begs the question: "What is the difference and what are the practical aspects of managing these concepts?" This monologue focuses on "information" and provides a literature review from a variety of disciplines. The practical component should support a better understanding of the concepts for determining management approaches as well as interpreting Information Systems research problems.

"Assessment of the College Freshman Experience: Learning or Maturity?" This adapts a personnel capability maturity model instrument developed by Carnegie Mellon'smSoftware Engineering Institute several years ago to attempt to better understand the difference between learning and maturity is assessing the common freshmen experience course.


SEDA-COG Mini-grant 2004-05 ($1,800), 2007-08 ($5,500)
Ben Franklin Technology/Clark Technology Systems, 2008-2009 ($75,000)

Ben Franklin Technology/Clark Technology Systems, 2009-2010 ($30,000)


Susquehanna University

  •  Database Programming (INFS 375) -- Spring Semesters 2006-11, 2013-15
  • E-Business Applications Programming (INFS 271) - Fall 2004-08, 2010, 2012 and Spring 2005-10
  • London Program Director - Fall 2009, 2011, 2013
  • Management Support Systems (INFS 472) - Fall 2004, 2005, 2010, 2012, 2014 and Spring 2006, 2013-15
  • Database Systems Design and Analysis (INFS 174) -- Fall 2014 and Spring 2011, 2014
  • Global Business Perspectives [Business Awareness - Core Perspectives] (MGMT102) -- Fall 2005-08, 2012
  • Guided Independent Study - Spring 2006, Fall 2007 (2), Spring 2008 (2), Fall/Spring 2009, Spring 2010 (4), Spring 2015 (2)
  • INFS Capstone - Spring 2010, 2011

Washington State University

Graduate Course: Information Systems Management (MIS 580) -- Summer 1998, Fall
1999, Fall 2000, Fall 2002

Undergraduate Courses:

  • Management Information Systems (MIS 350) -- Fall 1997, 1998, 1999; Spring 1998, 1999
  • Telecommunications (MIS 474) - Spring 1999
  • Systems Analysis and Design - Spring 2000
  • Strategic Information Tech. Management (MIS 448) - Spring 1998, Fall 1998, Summer 1999
  • Information Technology Project Management (MIS 448) - Summers 2001-4
  • Internet Business Programming (MIS 325) - Springs 2001-4, Fall 2001
  • Database Management (MIS 372) - Fall 2000, Fall 2001, Springs 2002-4, Falls 2002-4
  • Emerging Technologies (MIS 425) - Spring 2001

University of Arizona

Undergraduate: Data Structures & Algorithms -- Fall 1989, Spring 1990, Fall 1991, Spring 1991


  • Database Management
  • Software Engineering
  • Artificial Intelligence/Expert Systems
  • Systems Analysis and Design
  • Data Structures and Algorithms


Campus Committees:
Personnel Committee - Spring 2011, Fall 2012-present
Study Away Advisory Group - Spring 2014-present
Middle States Periodic Review Report Committee 2008-2009, 2013-14
Academic Computing 2007-2010
Core Perspectives Steering Committee 2005-2014
Teagle Grant Committee 2006-2008
University Assessment Task Force 2005-2008
University Assessment Task Force Steering Committee 2007-08
University Common Reading Committee 2007-14

Other University Service:
Academic Computing Committee (2007-2009) ANAC Conference Participant, Summer 2006
Faculty Meeting Recording Secretary 2005-06
Faculty Retreat Facilitator, August, 2005

School/Department Committees:
Strategic Planning Committee - 2014-present
Chair Entrepreneurship & Marketing Faculty Search 2008
SWSB Assessment - 2006-present
McGowan Scholarship - 2009-2012
University Library Committee Representative (2006-2012) Information Systems Faculty Search Committee 2005, 2013,
Global Business Perspectives

Paper Reviewer:

Journals: Management Information Systems Quarterly, IEEE Transactions on Knowledge and Data Engineering, Database, Decision Sciences, Journal of the American Society of Information Science, Information Systems Frontiers, Transactions on Information Systems

Annual Conferences: International Conference on Information Systems, Association for Information Systems, Hawaii International Conference on System Sciences, Information Systems Educators Conference

Other Academic Service/Cultural Participation:

  • Graduate Chapter Member: Phi Beta Sigma Fraternity
  • Business in Action Days
  • Campus Open Houses
  • SUGive Volunteer Leader, 2005, 2006, 2007, 2008
  • Mentor to International Students 2006-07 (Polina Yakubova), 2007 (Xiayi Fan, Jan Michalko)
  • Mini-track Chair: Technological Aspects of Knowledge Systems, Knowledge Management Track of Hawaii International Conference on Systems Sciences (HICSS-40), January, 2007, HICSS-41, 2008, and HICSS-42, 2009
  • Masterworks Chorale 2004, 2005, 2006, 2007, 2008
  • Racquetball ladder 2004-2006, 2007 organizer

Courses taught:

  • INFS-174 Data Analytics I: Collection & Modeling
  • INFS-174 Database Systems Analysis
  • INFS-271 E-Business Applications Development
  • INFS-375 Database Programming
  • INFS-472 Data Analytics II: Business Insight
  • INFS-472 Management Support Systems
  • INFS-501 Independent Study
  • INFS-505 Capstone
  • MGMT-503 Business Internship
  • OFFP-CZECH Culture & Crew
  • OFFR-CZECH Culture & Crew
  • OFFS-CZECH Culture & Crew