Campus Mailroom

The mailroom distributes all external mail and packages, as well as intracampus mail. Students can also send mail and packages.

Student mailing addresses + Hawk Number

Each student has a mailing address while at SU with an assigned Hawk Number, which will remain the same all four years of enrollment. Use the Hawk Number in the mailing address to speed up processing. To find your Hawk Number, visit your profile in the Directory.

Example

Benny Hawk [student name]
Susquehanna University
1858 Weber Way, Hawk No. 0000
Selinsgrove, PA 17870

Receiving USPS first class mail, subscriptions, FedEx, UPS, DHL & USPS packages

When an item arrives and is processed in our mailroom, an email notification will be sent to the student’s SU email account. The notification must come from the Campus Mailroom, not from carriers such as USPS, UPS and FedEx. Carriers often send delivered notifications before we receive/process packages.

Letters and small packages (not in the lockers)

  • You will receive email from studentmail@susqu.edu.
  • At the bottom of the email is a barcode.
  • Present the email at the mailroom counter (make sure your phone is on light mode).
  • We will scan barcode and retrieve your item.

Large package locker system

1. Install the Luxer One app

    • Download and install the ‘Luxer One’ app (Apple App Store or Google Play).
    • Open app and click ‘Create/Forgot Password.’
    • Enter in the email address that is linked to your Luxer One account (where you receive your locker notification emails) and click ‘Submit.’
    • Check your email for the link to create a new password and click on the button in the email.
    • Type/retype in a new password and click ‘Reset Password.’
    • Login to app with the new password you created and accept the terms.

Once you are logged in to your account, you will see your list of items waiting to be picked up from a locker.

2. Open your locker touch-free

Once your package is received in the mailroom, it will be assigned a locker. You will receive a package notification within seconds of it being placed in the locker. Pick up your package at your earliest convenience.

    • At the mail room locker area, open the Luxer One app.
    • Click the ‘Open Locker Door’ button in the app to automatically open the locker with your package(s).
    • Grab your package(s) out. You can even nudge the locker closed with your elbow.

Problems? Use the 24/7 support chat feature in the app or ask for help at the mail room window during normal working hours.

To send packages

The mailroom provides most of the services available at the U.S. Post Office on a cash or check only basis and cannot make change for anything larger than a $20 bill. The mailroom stocks priority and express boxes, envelopes, packaging tape, CD mailers and packaging supplies for all USPS shipments.

Students can send packages via UPS and FedEx through the mailroom using cash or check.

Contact

Questions regarding the mailroom can be directed to 570-372-4231 or via email at studentmail@susqu.edu.

Mailroom Hours & Location

Degenstein Campus Center,
lower level

Academic year
8 a.m.–4:15 p.m., Monday–Friday
10 a.m.–12:30 p.m., Saturday
(hours may vary)

Summer
8 a.m.–3:45 p.m., Monday–Friday
(for summer, closed 12–1 p.m. for lunch)