Susquehanna’s spring 2021 semester continues on campus with hybrid educational options for remote learners. Commencement ceremonies are planned in-person on campus for May 15, 16 and 22, with a livestreamed/recorded option.

The university intends to return to fully in-person instruction for fall 2021 without a remote option. We are committed to guaranteeing housing for all students. Likewise, we anticipate athletics returning to a full intercollegiate schedule, adhering to NCAA and conference guidelines. In accordance with U.S. State Department and host-country protocols, study abroad travel will resume for GO programs as well.

As has been the case throughout the pandemic, our planning and decision-making will continue to focus on the health and safety of our students and employees, and we recognize that the realities of the pandemic in the fall may require us to adjust those plans. We strongly encourage most members of our campus community to be vaccinated by the start of the fall semester, allowing us to return to fully in-person instruction, which is a hallmark of a Susquehanna education.

Updated April 13, 2021


Health and Wellness

COVID-19 Vaccinations for Students

How to Schedule a COVID-19 Vaccine Appointment

We strongly encourage everyone who can get vaccinated to do so as soon as possible, to better ensure our return fully to in-person instruction this fall.

Learn more about the vaccine roll-out and locations to get your vaccine here: https://www.health.pa.gov/topics/disease/coronavirus/Vaccine/Pages/Vaccine.aspx

Vaccinated Students Exempt from Covid Testing

Effective Thursday, April 15, students who are fully vaccinated beyond the 14-day maximized-efficacy period are no longer required to participate in SU’s twice weekly nasal-swab Covid surveillance testing for the remainder of the spring semester. 

If you have been vaccinated, email an image of your completed COVID-19 Vaccination Record Card to covidtesting@susqu.edu. Fully-vaccinated students who are residing on campus over the summer also will not be required to be tested.

If you are unvaccinated or not fully vaccinated with your final dose for at least two weeks, continue to schedule your on-campus test. Also, student-athletes are required to continue to be tested in compliance with NCAA guidelines, regardless of whether they have been vaccinated. 


What is a student family group?

  • Your "student family group" includes roommates; suitemates, e.g., West Village, Seibert Hall; or housemates, e.g., University Avenue, Liberty Alley, 18th Street Commons. Students should stay at least 6 feet from other people who are not from their “student family group” in both indoor and outdoor spaces. 
    • Physical distancing should be practiced in combination with other everyday preventive actions to reduce the spread of COVID-19, including wearing masks in indoor and outdoor spaces.

What happens when the university discovers that a member of the SU community (or vendor/visitor) has tested positive for COVID-19?

As with any potentially threatening virus, if someone who has been on campus within 14 days, or has been on a recent study abroad trip, tests positive for COVID-19, the university has standard procedures to keep the SU community safe and well.

SU will immediately inform campus community members with possible direct exposure. Concurrently, our responsibility is to protect the identity of the impacted individual(s). Federal privacy laws limit what SU is allowed to disclose; furthermore, it is everyone’s responsibility to respect privacy.

Upon receiving notification of virus confirmations of individual(s) who recently have been on campus, our process includes: 

  • Immediately isolate infected individual(s) from the general university population. Impacted individual(s) will be isolated in their family home when safe and possible, or in other university-designated spaces. If a student is isolated on campus, the university will continue to provide food, supplies, medical advice and assessment, and counseling, as well as our caring support.
  • Clean potential contaminated areas with materials designated to eliminate COVID-19, based on standard protocols.
  • Work with the Pennsylvania Department of Health to perform contact tracing for the campus and community, if applicable.

For SU students not on campus, our health center and counseling center remain available remotely. The Health Center can be reached at 570-372-4385 or the Counseling Center at 570-372-4751 or 570-374-9164 (after hours).

If I think I have the virus, what should I do?

If you think you have been infected by COVID-19, contact the Student Health Center immediately. They will make arrangements for any testing and further medical care. In the meantime, isolate yourself from others and pack 10 days’ worth of clothing and other essentials that you may need in the event that you are confirmed positive and need to be isolated.

If I came into contact with someone with COVID-19, what should I do?

The Centers for Disease Control and Prevention (CDC) guidelines indicate that persons who have had exposure to a person with the COVID-19 illness should be placed in quarantine with self-observation of symptoms. To protect the SU campus and community, an initial PCR test would be performed on that person and then after quarantine for 10 days, a repeat negative PCR test will allow release from quarantine.

Self-observation means you should remain alert for symptoms (fever/chills, cough, muscle/body aches, fatigue, headache, sore throat, congestion or runny nose, loss of taste or smell or difficulty breathing), take your temperature daily, self-isolate, and avoid direct contact with others, as much as possible. If you develop symptoms or fever during the self-observation period, the student should seek advice by telephone from the Student Health Center, a local healthcare provider or their local state health department to determine whether medical evaluation is needed. 

As much as possible, stay away from other people in your home. Do not go to work, school, or public areas. Avoid using public transportation, ride-sharing, or taxis.

If you have a medical appointment, call the healthcare provider and tell them that you may have been exposed to COVID-19.

Follow everyday preventive steps that are recommended by the CDC to slow the spread of respiratory illnesses:

  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water are the best option, if hands are visibly dirty.
  • Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can. Immediately wash your hands as described above. 
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using these items, they should be washed thoroughly with soap and water.
  • High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and bedside tables should be cleaned with disinfectant.
  • Make sure that shared spaces in the home have good air flow, such as by an air conditioner or an opened window, weather permitting.
  • Household members should use a separate bedroom and bathroom, if available.
  • Prohibit visitors who do not have an essential need to be in the home.

For more information, see this  CDC fact sheet.

I have a chronic medical condition, including an immune deficiency, which places me at high risk. What should I do?

Susquehanna cares about each member of our community. We also understand that individuals have individual needs. The Student Health Center is available to any student who has health concerns or questions at 570-372-4385 or healthctrnurse@susqu.edu.

I already had documented COVID-19 in the past.  What should I do?

Students who have provided the sufficient documentation for prior COVID-19 infection will be excused from COVID-19 testing and quarantine for the 90 days following the date of initial infection. It is important for the SU Student Health Center to be up-to-date with your medical information so please contact the SU Student Health Center at 570-372-4385 to provide them with this necessary documentation. 

I have received COVID-19 vaccination.  How does this impact quarantine protocols for me?

Close contacts who are fully vaccinated beyond the 14-day maximized-efficacy period are no longer required to quarantine unless they are symptomatic.

What about counseling services?

The Counseling Center will continue to offer all services remotely. No in-person services will be offered at this time. The Counselor on Duty is available for immediate same day appointments. You can reach the Counseling Center team by call 570-372-4751 or 570-374-9164 (after hours).  

If you have an appointment scheduled: your therapist will be in touch with you about rescheduling and with information for Zoom invite.

If you don’t have an appointment: you can participate in the open hours call-in emergency sessions by calling the Counseling Center at 570-372-4751 between 9 a.m. and 3 p.m. to be connected to a counselor. For after hours, call 570-374-9164.

For other questions, you can email counseling@susqu.edu and they will be in touch within 24 hours. 

What about Health Center services?

The Health Center will continue to offer nursing and provider visits, both in-person and remotely but will not accept walk-in appointments at this time. There is also a new Student Health Center COVID-19 testing site for the Spring semester 2021 located in Aikens Hall, accessed from the 18th Street entrance. The Student Health Center staff will complete phone screening for COVID-19 prior to all appointments and will inform students of the location of the appointment at the time of scheduling.   

If you do not have an appointment: Call the Health Center at 570-372-4385 between 8AM – 4PM to schedule an appointment.  

If you need medical advice after-hours or on the weekend, please call 1-844-936-1731 to speak with an on-call nurse.

If you have non-urgent needs or questions, please call the Health Center at 570-372-4385 or email healthctrnurse@susqu.edu and someone will respond within one business day. 

Changes to Classroom Instruction

What will instruction look like this academic year (Fall 2020/Spring 2021)?

All in-person instruction will adhere to the recommendations established by the Centers for Disease Control and Prevention and the governor’s office, including:

  • Students must maintain a physical distance of 6 feet or more between others. (To accommodate required distancing, classroom capacities have been reduced.)
  • Students must wear a face covering to attend class in person.

Courses this fall will be delivered in a variety of ways in order to ensure a safe and engaging learning environment. This will include:

  • Classroom instruction, following public health guidelines for physical distancing.
  • Online instruction, using our upgraded technology.
  • Hybrid model, blending elements of in-person and online instruction.

How have class preparations changed?

Susquehanna University’s Center for Teaching and Learning created a comprehensive training course for faculty, focused on developing high-quality hybrid and online courses. Informed by the latest best practices in hybrid and online instruction, this course has equipped faculty with the tools they need to continue Susquehanna’s tradition of teaching excellence and personal, supportive interactions in this uniquely challenging situation. Faculty have been hard at work innovating and improving courses to ensure the best possible experience for students.

We have also invested significant resources in upgrading our remote teaching capabilities, including transitioning to a new version of our online learning system, Blackboard, as well as adding the technology and software required to capture and share classroom and laboratory experiences with remote learners.

In the event that conditions change and we need to move to an entirely remote learning mode, faculty are prepared to deliver online courses with the same level of personal attention and sense of community that is the hallmark of a Susquehanna education.

The pandemic in some ways is helping us develop even more robust capacities for teaching and learning in an increasingly digital and globally-connected world. We believe that with our high level of support, developing online learning skills will help ensure that our graduates are prepared to be lifelong learners as well.

Changes to the Schedule

What does the semester schedule look like?

The academic calendar is found here. Additionally, changes for the semester, including athletics and events, are noted here.

What if things with the pandemic change during the semester?

Should circumstances develop that require we move to remote instruction prior to the end of a semester, we, nonetheless, will follow the academic calendar. To that end, we continue to explore ways to enhance our delivery of our academic program in remote settings, including through additional support from the Center for Teaching and Learning.

What about graduation?

Susquehanna University will host in-person and on-campus Commencement ceremonies in May.

  • Class of 2021: Saturday–Sunday, May 15–16
  • Class of 2020: Saturday, May 22

Additional information for each class is featured here.

SU Facilities and Student Resources

How do I get my mail?

US Postal Service (USPS)

As of January 18, 2021, all USPS (US Postal Service) mail and packages will no longer be forwarded to the home address on a student's account unless the student is studying remotely. For students studying this semester remotely, all USPS (US Postal Service) will be forwarded to the student account's home address. If a student is returning to campus, the mailroom will hold their mail until they return.

UPS and FedEx Packages

Unfortunately, we are unable to store or forward UPS and FedEx packages. Please make sure to use your home address for shipping items via UPS and FedEx while you are away from campus. Packages that arrive on campus via UPS and FedEx will be returned to the original sender.

Students approved to remain on campus can continue to pick up their mail and packages at the mailroom as normal between 8 a.m. and 4:15 p.m., Monday through Friday.

If you have a letter or package currently here at the SU mailroom we can forward those to your home address (listed with the University).

Please follow these instructions:

  • Email your request from your SU email address to  studentmail@susqu.edu.
  • In the email, include your Hawk Number, which must match your SU email address on record.
  • Find your Hawk Number: mySu > Self-Service > Current Student > User Account > My Hawk Number.

Touch-Free Package Locker System
Quick and easy package notification and pick-up with the Luxer One app

1. Install the Luxer One App

  • Download and install the 'Luxer One' app (Apple App Store or Google Play).
  • Open app and click 'Create/Forgot Password.'
  • Enter in the email address that is linked to your Luxer One account (where you receive your locker notification emails) and click 'Submit.'
  • Check your email for the link to create a new password and click on the button in the email.
  • Type/retype in a new password and click 'Reset Password.'
  • Login to app with the new password you created and accept the terms.

Once you are logged in to your account, you will see your list of items waiting to be picked up from the lockers!

2. Open Your Locker Touch-Free

Once your package is received in the Mail Room, it will be assigned a locker. You will receive a package notification within seconds of it being placed in the locker. Then just pick up your package at your earliest convenience.

  • At the mail room locker area, open the Luxer One app.
  • Click the 'Open Locker Door' button in the app to automatically open the locker with your package(s). 
  • Grab your package(s) out, and nudge the locker closed with your elbow. Tah dah -- touch-free package retrieval!

Problems? Use the 24/7 Support Chat feature in the app or ask for help at the mail room window during normal working hours.

We will forward all USPS mail & packages home during break. UPS and FedEx or any other carrier that arrive after November 23rd will be returned to sender.

All questions regarding the mail room can be directed to 570-372-4231 or via email at studentmail@susqu.edu.

What about access to Garrett, Deg and the Library?

Garrett Sports Complex:

The River Hawks Department of Athletics is pleased to welcome faculty, staff, and students back to the Clyde H. Jacobs Fitness Center at the Garrett Sports Complex starting Feb. 8. 

The Garrett Natatorium, racquetball courts, indoor track and locker rooms will remain closed until further notice.

Everyone must register for 30-minute time slots in advance by first creating an IMLeagues account and then downloading the IMLeagues app on the Apple Store or Google Play to make your reservations. Learn how to set up your account here.

In order to maintain appropriate distance and avoid crowding, no more than eight (8) visitors on each level will be allowed to use the fitness center at any one time.

All students must follow these guidelines:
  • Wearing a mask properly at all times,
  • Maintaining a six (6) foot distance,
  • Washing or sanitizing hands before and after use of equipment,
  • Wiping down each piece of equipment after use, and
  • Staying home if signs or symptoms of COVID-19 are experienced.

Hours:

Monday – Friday 6:00 a.m. - 9:00 p.m.
Saturday –Sunday  9:00 a.m. - 6:00 p.m.

 
Blough-Weis Library:

The Blough-Weis Library is open to faculty, staff, and any on-campus students starting Monday, January 25. Our hours will be Monday-Friday 8-4:30. The library will remain closed to the general public. If you have questions, please contact Tracy Powell at powelltracy@susqu.edu.

The Degenstein Center is open.

What about dining options for the 2020-21 academic year?

  • Students must wear a facial covering while in the dining facilities, including while waiting in line, ordering, picking an order up, and disposing of trash. 
  • All guests are reminded to maintain physical distancing at all times.
  • Student are encouraged to use sanitizing station located throughout the dining venue.

The Hawk's Nest: Take-Out Only

  • Fire Box, for hot items including Made to Order burgers, Cheesesteaks, Wings and more.
  • Bistro '58, for Tex-Mex Burritos, Burrito Bowls & Walking Tacos;
  • NOSH, for create-your-own and Signature Sandwiches
  • Field & Fork, for Made to Order salads and wraps.
  • Grab & Go and retail items will be available.

Evert Dining Room: Dine-In or Take-Out

    • Take out containers will be available at every station.
    • We strongly advise that: take-out food should be consumed or refrigerated within 1 hour of pick-up

Starbucks: Starbucks will reopen spring 2021 for walk-up, take-out only services. Enjoy your beverage in our temporary Starbucks Lounge in the Shearer Dining Rooms 1-3.

Please note that during the spring 2021 semester, Starbucks has a resized menu with guest favorites to allow prompter service. We will also be temporarily pausing our refillable mug program; we apologize for any inconvenience.

The Periodic Table - Ele's: Take-Out Only For safety and convenience, we will be resizing our menus of guest favorites to allow us to serve you more promptly.

Scholarly Grounds: Take-Out Only For safety, we will reopen spring 2021 with resized menus of guest favorites to allow us to serve you more promptly.

Bento Sushi in the Garrett Sports Complex: Take-Out Only Bento Sushi will be available on campus! In addition to sushi, Bento offers Asian favorites like poke, ramen, donburi, udon, spring rolls and bento boxes. Quality, consistency and great value is at the core of every meal Bento produces.

For hours and more information, please visit the dining services website

What about internet access?

For more information please see the Technical Resources page.

Student Employment

Students required to isolate or quarantine and have an on-campus job with regular hours may be paid for their regularly scheduled hours. Students must notify their supervisor of the length of their isolation or quarantine and enter their regular schedule on their timesheets. Any questions may be directed to studentemployment@susqu.edu.

Financial Questions

Will I receive a credit for room and meals charges due to the phased return to campus this spring?  When?

Yes, the university will credit eligible, enrolled students a prorated amount for room and meal charges due to the spring 2021 phased return to on-campus living. Those room and meal credits may be processed as early as Friday, February 26 to your SU accounts (not your bank account). We appreciate your patience during this time.

The credits are calculated based on your move-in date and the applicable charges.

Phased Return Cohort

Cohort Start Date

Cohort End Date

Prorated Credit
of Applicable Charges

Scheduled
Move-In Dates

Arrive Wk. 1 or earlier

1/25/2021

1/29/2021

No credit

 

Arrive Wk. 2

1/30/2021

2/5/2021

1/15 Credit

 

Arrive Wk. 3

2/6/2021

2/12/2021

2/15 Credit

Seniors & RAs

Arrive Wk. 4

2/13/2021

2/19/2021

3/15 Credit

Juniors

Arrive Wk. 5

2/20/2021

2/26/2021

4/15 Credit

*Sophomores &
First-Year students

Arrive Wk. 6

2/27/2021

03/05/2021

5/15 Credit

*Late arrivals & Fall sport student-athletes

Arrive Wk. 7

3/6/2021

3/12/2021

6/15 Credit

*Fall sport student-athletes

*Any Sophomores or first-year students arriving on February 16th would be eligible for the 3/15 credit.

**Fall sport student-athletes who are currently studying remote(online) may return to campus.  Fall sport student-athletes must apply to return to campus  by March 1, 2021 in order to be eligible for a room and meal credit.  If you have questions about the application process to return to campus, contact VPSL@susqu.edu

Are senior students with a block meal plan eligible for a meal plan credit due to the phased return to campus?

Yes, a senior student with a block meal plan is eligible for a meal plan credit. However please note the number of meals associated with your plan will be prorated as well based on the two weeks you were not on campus.  A summary of the proration is provided below and please keep in mind this is the same approach the university took in the fall 2020 semester.

Block Meal Plan

Current Semester Charge

Meal Credit

Net Price for
Meal Plan

Meals Available 

200

$3,180

$424

$2,756

175

175

$2,860

$381

$2,479

152

75

$1,185

$158

$1,027

65

 

Can I become a remote study (off-campus) student after beginning the semester on campus? 

Yes, you may apply to be a remote student up until March 1, 2021. Student Life will review your application and make the final decision. If approved, the university will credit your SU student accounts (not your bank account) a prorated amount for the room and board charges for the remainder of the semester. The amount of the credit will be dependent upon the timing of your move to remote study (off-campus) during the semester. If you have questions about the application process to request remote study, contact VPSL@susqu.edu

I am using a payment plan for my spring semester charges.  Will my payment plan be automatically adjusted due to the receipt of a room or meal credit associated with the phased return to campus?

No. To update your payment plan amount please call Nelnet at 1-800-609-8056 or email sfs@susqu.edu.

If the university is required to move all students to remote study (off-campus) at some point during the semester due to the global pandemic what happens to my tuition, room and meal charges?

Similar to the University’s approach in the spring and fall 2020 semesters, the university will credit eligible, enrolled students’ SU accounts (not your bank account) a prorated amount for room and meals only for the remainder of the semester, provided the student is not in residence on campus during that time.

Once again, we do not anticipate issuing any tuition or fee refunds this semester. Susquehanna intends to continue providing robust instruction in an online or virtual environment so that students can successfully complete their coursework and graduate on time.  Student activity and health fees are mandatory for all full-time enrolled on-campus, remote (online) and commuter students, including those studying abroad. These fees are not refundable.

For students approved to study remotely (off-campus) as a result of health reasons or travel issues (international students) prior to the start of classes, is the university going to prorate tuition, room & board charges?

We do not anticipate prorating tuition for those students studying remotely (off-campus) in the spring 2021 semester. Susquehanna continues to provide high quality instruction in an online/virtual environment so that students can successfully complete their coursework and graduate on time. Students studying remotely off-campus due to approved health or travel accommodations will not be responsible for room and board expenses in the spring 2021 semester.

Please note, the move to remote study (off-campus) prior to the start of classes would lower your semester costs (i.e., no room and board charges) however please note it could impact your need-based financial aid as a result of the lower charges.  Contact Student Financial Services with questions prior to making your decision Monday through Friday (8:30 a.m. – 4 p.m.) at 570-372-4450 or SFS@susqu.edu.

If I decide to take classes part-time, how much do classes cost and what happens to my financial aid?

Part-time students are charged $1,605 per credit and therefore a 4-credit class would cost $6,420. Please note, part-time students who want to live on campus will need to obtain permission from the Director of Residence Life.

Institutional Aid (Scholarships/Grants) Implications: In order to be eligible for institutional aid (merit/need-based) a student must be enrolled full-time (12 credits) per university policy and therefore a part-time student would not be eligible for institutional aid.

Federal / State Aid Implications: A part-time student may be eligible for federal student loans if they are enrolled half-time (6 credits) and meeting applicable eligibility requirements per federal regulations.  A part-time student may also be eligible for federal grants if they are enrolled less than half-time and meeting applicable eligibility requirements per federal regulations. Please contact Student Financial Services by email (SFS@susqu.edu) with any questions.

I’ve been approved to take a Leave of Absence (LOA) by the Office of the Registrar during the spring semester, what happens to my institutional aid eligibility and federal student loans?

Eligible students receiving institutional aid will retain the eligibility for the institutional aid upon their return to campus. (i.e. Susquehanna students have 8 semesters of institutional aid eligibility.  Example: An eligible student received aid for 2 semesters prior to their LOA and therefore they will have 6 semesters remaining upon their return from the LOA.

If I still have a fall 2020 room and board credit how will it be applied to spring 2021 charges?

Any credit balance remaining from fall 2020 moves forward to cover costs for the spring 2021 semester and will appear as such on your student account statement.

What happened to my unused fall 2020 flex dollars and SU Bucks?

Flex dollars as a component of the meal plan were included in the dining refund in fall. SU Bucks are permanent, if you are enrolled, do not expire and will continue to be available once you return to campus.     

Travel and GO (Global Opportunities)

What about GO? – future and current programs?

See Study Abroad FAQs.

What about travel?

If travel is approved and deemed essential, it is of utmost importance that all faculty, staff, and students traveling abroad for university-related purposes register their travel before their expected departure and update this information as changes occur, before and during travel. Registration is an important step in reducing the risks of traveling abroad and helps keep the university community safe, especially in environments with heightened health risks such as COVID-19.

All domestic and international travel for students, faculty and staff should be registered through the links below.

What is essential travel?

Student essential travel is defined as travel for academic credit that is necessary to meet a graduation requirement and cannot be postponed.

Students seeking approval to engage in essential travel should confer with the responsible faculty member. The faculty member may recommend a student’s travel as essential to the responsible department head and the department head may recommend to the dean, who will make the final determination. Deans are responsible for ensuring that students are aware of this requirement, and department heads and chairs are responsible for ensuring that their faculty, researchers, and labs are aware of and adhere to the required approval process.


Contact the Susquehanna COVID-19 Information Center Monday through Friday 8 a.m. to 5 p.m. ET at 570-372-3333, vpsl@susqu.edu.