November 15, 2013
IT continues Wi-Fi searchThe Office of Information Technology continues to search for Wi-Fi enabled devices, which interfere with the ability for computers to connect to the Crusader network.
IT network service technician Mike Eyer and IT network engineer Eric Kurtz encourage students to get these devices turned off as soon as possible.
"The big thing for us is finding [Wi-Fi enabled devices], getting them turned off and then making sure people leave them off," said Eyer.
IT is currently monitoring the interference levels of these devices, mainly printers, and trying to turn them off once they have been located.
IT has been through every residence hall that connects to the Crusader network on campus in an attempt to locate these devices and also to inform students of how to turn them off.
While the Head Resident and Resident Assistants of these buildings have not been involved yet, IT hopes to educate and involve them as well to aid in informing incoming students in the future.
Kurtz said, "We're working on educating the RAs and HRs. We're going to be working on that in the future."
While there are several Wi-Fi enabled devices that can be found in the rooms of residents on campus, Kurtz and Eyer agree printers seem to be the most popular.
With the recent addition this year of the Crusader network to campus housing, aside from first-year residence halls that already had it, IT has found that the Wi-Fi interference issue has grown.
"I think it was an issue last year, but we only had a quarter of the campus using wireless. We only had first-year residence halls last year, now we have the entire campus except for the Avenue. I think it was a smaller scale," Kurtz said.
Eyer has gone building to building searching for these devices and attempting to contact students directly via email to try and assist them in turning off the Wi-Fi on these devices.
While he has found some success in this, both he and Kurtz agree that it would be more effective to educate students before these wireless devices are even turned on in residence halls.
Eyer said,"First-year residence halls seem to of had more wireless printers than upperclassmen."
Kurtz explained that they have plans to educate new students before they enter Susquehanna.
"I think at that point, when we can talk to them, it's a lot better instead of after the fact," Kurtz said.
He continued,"That way it's a blanket coverage of everybody and not an individual person going room-to-room as we find these devices."
IT will continue to try and get coverage to all residence halls on campus; including the Avenue.
"We are working on it between now and the spring semester. As the buildings get done, they're going to go up. We're not making them all wait until all of them are done," Kurtz said. "There is a possibility that some of them could be up by the end of the semester."
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