October 07, 2019

Susquehanna University has named Jennifer Servedio chief information officer following a nationwide search. Currently director of budget and strategic planning in Colgate University’s Office of Information Technology, Servedio will join Susquehanna on Nov. 4.

In her new role, Servedio will be responsible for developing and implementing comprehensive information technology strategies and revamping institutional project governance. She will work in partnership with key stakeholders to streamline business processes and to help administrators identify technology solutions that deliver on strategic priorities. She will also provide day-to-day leadership of the IT office.

“Jennifer understands that the secret to achieving the potential of information technology has to be centered in both the people who stand up and support the technology and the people who use the technology. I look forward to seeing what she can help our students, faculty and staff achieve,” said Michael Coyne, executive vice president at Susquehanna. “Jennifer has also been a trailblazer in terms of the professional work she’s done supporting women in higher education which resonates nicely with our board-led initiative in women’s leadership. We look forward to welcoming her to the SU family.”

Servedio spent the majority of her career to date at Colgate, where she began as a help desk technician and steadily rose through the ranks, taking on her current role in 2017. She also served as Colgate’s interim CIO.

Throughout her time at Colgate, Servedio dedicated herself to efforts around diversity, inclusion and equity, serving on a variety of campus task forces and committees that helped to improve campus hiring and retention policies.

She co-founded the NY6 Women in Technology group, which brought together women working at the NY6 Consortium of Liberal Arts Colleges, and, as Colgate’s institutional representative for the NYS ACE Women’s Network, she co-founded the Colgate Women’s Leadership Forum (ColgateWoLF), which is committed to supporting women in their lives and careers by offering personal and professional development opportunities.

In 2018, Servedio was honored with the New York State ACE Catalyst Award in recognition of her work to develop and promote the advancement of women in higher education in New York state.

Servedio earned her bachelor’s degree in technology network administration from Morrisville State College, Morrisville, New York, and her master’s degree in information management from Syracuse University, Syracuse, New York.

Servedio and her husband, Frank, have a grown son, Matthew, and three dogs. In her free time, Servedio likes to garden.

Susquehanna was assisted by executive search firm Koya Leadership Partners.